PG&E issues warning following Fresno scams

Source: The Business Journal

Pacific Gas & Electric Co.'s is warning its electricity customers to beware of false billing calls after receiving reports in Fresno of a telephone scam demanding payment for allegedly past due bills. Fresno customers reported callers threatening to disconnect their electricity if they didn't make immediate payment through a prepaid cash card, such as PayPal, Green Dot card or Money Pack Card. PG&E is now reminding its customers that its representatives will never ask for immediate payment with prepaid cash cards over the phone or in person. Other red flags for potential scams are when callers ask for personal information or a checking or credit card number over the phone. Customers are also urged to ask for identification before allowing anyone claiming to be a PG&E representative inside their home. Those who have an appointment with PG&;E will receive an automated call back or a personal call from a PG&E gas service representative within 48 hours prior to a scheduled visit. Customers with concerns about the legitimacy of a call about a past due bill, service request or request for personal information should call PG&E customer service line at 1-800-743-5000.

URL to original article: http://www.thebusinessjournal.com/news/energy-and-environment/6484-pg-e-issues-warning-following-fresno-scams

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